FAQ

What kind of car rack should I use for my e-bike?

Electric bikes are heavier than traditional bikes, so it’s crucial to ensure the rack can handle the extra weight. Hitch-mounted racks are the most common racks you’ll see toting electric bikes, but we suggest stopping into your local bike shop for personalized rack recommendations. Note that many e-bikes come with fenders, which can limit your rack choices. Lots of racks function by using “arms” to secure your bike by the tires, and fenders get in the way. It’s also important to consider how you’ll actually get your e-bike onto your rack. Pro tip: removing the battery will make your e-bike easier to lift.

Why choose iXRIDER e-bike?

Heavy-duty frame, powerful central engine, high-quality brakes, long-range (150-185 km) batteries, good suspension, perfect maneuverability or high comfort - that's just a short list of features that the exclusive iXRIDER can boast of. It is safe and smooth to ride. So you can go on long rides and move in a difficult terrain without worry and fear, even if you are not in the best shape. This reliable “teammate” will never let you down. Besides its highly practical aspects, this great e-bike perfectly satisfies your sense of aesthetics thanks to its elegant and state-of-the-art design.

How to store the e-bike correctly?

In order for the e-bike to serve you well in the next season, it is necessary to store it correctly. Ideally, hang it by the frame in a garage or a cellar to prevent the tires from deforming. Particular attention should be paid to the battery, which is one of the most important, most expensive and most vulnerable components of the e-bike. If you do not ride for a long time remove the battery and store it in a dry place at temperatures of 10° - 20°C. Never store it fully discharged or fully charged. The ideal storage capacity is around 60 %. Check the battery every month as it spontaneously discharges with time.

Where can my electric bike be serviced?

Bring your e-bike to a qualified local bike shop whose mechanics are skilled and certified in working on the kind of electric drive system you have. Regardless of which brand of e-bike you choose, always check to see if they have a good electric drive system warranty in case anything should happen to your motor, battery, or other part of the system.

What should not be underestimated within regular maintenance?

Proper care of an e-bike is a prerequisite for its longer life, greater safety and pleasure of riding. Check the brakes, tire pressures, screws, handlebars, pedals and battery condition before going on a ride. After coming back, clean the e-bike thoroughly of the dirt to prevent corrosion and excessive wear. Once a year - optimally before the beginning of a new season - the e-bike needs comprehensive maintenance and diagnostics. It should be therefore entrusted into a professional bike service for check-up and for detection of any defects at an early stage.

How to clean your bike?

Use a basic biodegradable cleaner such as Simple Green, a sponge, a towel and an old toothbrush to clean everything: the frame, chain, chain rings, cassette, derailleurs, pedals, brakes, and seat. No need to use bucket-loads of water or (especially) strong jets; a gentle rain-like spray or mist will do just fine to rinse away any soap residue. Also, remove the seat post for a thorough clean, and add a small amount of bike grease before reinstalling it. Your local bike shop's mechanic will thank you!

How to inspect your brakes?

Brakes are a vital part of your bike, and ensuring they are in good working condition and properly adjusted can mean the difference between a flawlessly-maneuvered corner and losing control, which could lead to serious injuries. Keep these puppies running smoothly and they’ll pay you back in spades. Make sure brakes are thoroughly inspected during each mountain bike tune up. Check the brake pads, the small rectangular metallic and/or rubberized surface that actually rubs against the disk (or wheel rim). These wear down over time and need to be replaced. Use a flashlight to assess whether the pads are wearing evenly and replace them if they show excessive wear.

Can I ride my electric bike in the rain?

Yes! High-quality electric drive systems are designed to withstand washing and rainfall.

How should I store my electric bike?

Since e-bikes are heavy, it’s ideal to have a safe place to store them at ground level instead of having to lug them upstairs. A garage works well when the weather is temperate, but just like smartphones, electric bike batteries do not like extreme heat or cold. We recommend bringing your battery inside in these cases. If you live in an area where the winters are harsh, we recommend storing your e-bike inside your home where the temperature is more controlled. If you can’t bring your entire bike inside, be sure to bring in the battery.

How to inspect the drivetrain?

A bike’s drivetrain includes the pedals, chain, chain ring, derailleur (the ingenious little device that moves the chain to make riding easier or harder) and rear-wheel cassette (the set of teeth attached to your rear wheel). The drivetrain is important because it transfers the power generated by your legs to the rear wheel, which moves the bike. So make it a regular routine for your MTB maintenance. You’ll likely need a partner or bike stand to assist with this part of the tune-up. Raise the rear wheel and spin as you did when checking the wheels. This time, shift through all the gears. Shifting should be smooth and easy to perform. Inspect the chain, chain rings, derailleur and cassette for damage (excessive wear, missing teeth, dents, scrapes, etc.). Note that small chain rings wear out sooner than large chain rings, and that the chain is the most frequently replaced component of the drivetrain (should be done every 2,000-3,000 miles). Replacement cost is generally between $20 and $50. Waiting too long to replace a chain will wear down the other drivetrain components faster. If shifting is not smooth, it’s best to take your bike to a repair shop to have it looked at by a professional.

Watch your wheels

Wheels (rims) hold your tires in place and provide stability and smoothness while riding. Properly tuned and trued wheels (that don’t wobble or rub against the brakes) mean consistent contact between tires and dirt. Elevate your bike and spin the wheels; both should move smoothly, without wobbling. A wobbly rim can be adjusted with a spoke wrench - a simple fix a bike mechanic should take on if you’re not sure what you’re doing. Replace your wheels if denting or other damage is excessive.

Check both tires

Mountain bike tires offer traction with the ground, allowing travel over a variety of unlikely surfaces, like mud, rocks, roots and ladder bridges. In addition, they form a flexible cushion which helps smooth out bumps and thumps along the way, making for a more comfortable ride. First, check your tire pressure. The ideal pressure will vary according to the terrain you’re riding, but as a general rule, you’ll want to keep your tire pressure between 30-45 psi. Lower psi will provide more traction (grip) on technical and loose terrain, but is more prone to flats. Air will escape naturally from your tires, so be sure to invest in a good floor pump with gauge, and check tire pressure often. Second, check your tires for splits, cracks or tears, especially along the side-walls (where the tire doesn’t touch the ground). You’ll also want to check the tread for uneven or excessive wear, in which case you’ll want to have it replaced. Damaged tires are prone to burst, causing a sudden loss of control—a potentially dangerous situation. Changing tubes and tires is a simple fix that requires tire levers and a pump to re-inflate the inner tube.

Why to ride a scooters?

30% - you burn so much more energy on a scooter compared to bike cycling

120 Kg - the CRUSSIS scooter can do so much

200 squats - you can do as many squats in 1 km on a scooter ride

8-100 years - this is the age range when the scooter is ideal for you